Privacy Policy

Data protection

As part of the use of this website personal data are processed by you through us than for the data controller and stored for a period which is necessary to fulfill the specified purposes and statutory obligations. In the following, we will inform you about what data it is, how it is processed, and what rights you have in this regard.

The General Data Protection Regulation (GDPR) takes effect on May 25, 2018, and is intended to protect the data of European Union (EU) citizens. Netmetech markets its site, content, products and/or services online but I do not specifically target marketing to the EU or conduct business in or to the EU in any meaningful way. If the data that you provide to me in the course of your use of the Site, content, products and/or services is governed by GDPR, Netmetech will abide by the relevant portions of the Regulation.

If you are a resident of the European Economic Area (EEA) or are accessing this site from within the EEA, you may have the right to request: access to, correction of, deletion of; portability of; and restriction or objection to processing, of your personal data. This includes the “right to be forgotten.”

By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

1. Name and contact details of the data controller

This privacy information applies to the data processing on the website www.netmetech.io by those responsible:
Netmetech (PTY) Ltd
11 Imam Haron, Cape Town 7441, South Africa  (referred to here as “Netmetech”)
Email: [email protected]

If you have any questions about data protection law or your rights as a data subject, please contact the e-mail address given above.

2. Collection of personal information

Disclosure of information

Depending on the requested Services or as necessary to complete any transaction or provide any service you have requested, we may share your information with your consent with our trusted third parties that work with us, any other affiliates and subsidiaries we rely upon to assist in the operation of the Website and Services available to you. We do not share Personal Information with unaffiliated third parties. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. We may share your Personal Information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. These third parties are given Personal Information they need only in order to perform their designated functions, and we do not authorize them to use or disclose Personal Information for their own marketing or other purposes.

Retention of information

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

Transfer of information

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own.

The rights of users

You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of, or on pre-contractual obligations thereof.

The right to object to processing

Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection.

Data protection rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights and the Operator aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

– you have the right to request access to your Personal Information that we store and have the ability to access your Personal Information
– you have the right to request that we correct any Personal Information you believe is inaccurate. You also have the right to request us to complete the Personal Information you believe is incomplete
– you have the right to request the erase your Personal Information under certain conditions of this Policy
– you have the right to object to our processing of your Personal Information
– you have the right to seek restrictions on the processing of your Personal Information. When you restrict the processing of your Personal Information, we may store it but will not process it further
– you have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format
– you also have the right to withdraw your consent at any time where the Operator relied on your consent to process your Personal Information
– you have the right to complain to a Data Protection Authority about our collection and use of your Personal Information

For more information, please contact your local data protection authority in the European Economic Area (EEA).

California privacy rights

In addition to the rights as explained in this Policy, California residents who provide Personal Information (as defined in the statute) to obtain products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the Personal Information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of Personal Information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year (e.g., requests made in the current year will receive information about the prior year).

How to exercise these rights

Any requests to exercise your rights can be directed to the Operator through the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such person. You must include sufficient details to allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with Personal Information unless we first verify your identity or authority to make such a request and confirm that the Personal Information relates to you.

Privacy of children

We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Website and Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Website and Services without their permission. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through the Website and Services, please contact us. You must also be at least 16 years of age to consent to the processing of your Personal Information in your country (in some countries we may allow your parent or guardian to do so on your behalf).

3. Processing of personal data and the purposes of processing

a) When you visit the website

When you open the Website www.netmetech.io, our servers automatically record information that your browser sends. This data may include information such as your device’s IP address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to the Website and Services, pages of the Website and Services that you visit, the time spent on those pages, the information you search for on the Website, access times and dates, and other statistics.

The processing of the IP address takes place for technical and administrative purposes of the connection establishment and stability, in order to guarantee the security and functionality of our website and to be able to trace any illegal attacks on it if necessary.

The legal basis for processing the IP address is Art. 6., Para. 1,. Sent. 1., let. f) GDPR. Our legitimate interest follows from the security interest mentioned and the need for trouble-free provision of our website. We cannot draw any direct conclusions about your identity from processing the IP address in the log file.

In order to make the Website and Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:

– create and manage user accounts
– respond to inquiries and offer support
– request user feedback
– improve user experience
– enforce terms and conditions and policies
– protect from abuse and malicious users
– respond to legal requests and prevent harm
– run and operate the Website and Services

Processing your Personal Information depends on how you interact with the Website and Services, where you are located in the world and if one of the following applies: (i) you have given your consent for one or more specific purposes; this, however, does not apply, whenever the processing of Personal Information is subject to California Consumer Privacy Act or European data protection law; (ii) provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below.

b) Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

c) When registering for our newsletter

If you lit. Art. 6., Para. 1., Sent. 1. GDPR, we will use your email address to regularly send you our newsletter. To receive the newsletter, it is sufficient to provide an email address.

You can unsubscribe at any time by clicking the “Unsubscribe” link at the end of the newsletter. Alternatively, you can send your unsubscribe request at any time to [email protected] by email.

d) Email marketing

We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section or for the purposes of utilizing a third-party provider to send such emails. We will maintain the information sent via e-mail in accordance with applicable laws and regulations.

In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.

e) When registering to our Affiliate Program

You can access and use the Website and Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features on the Website, you may be asked to provide certain Personal Information (for example, your name and e-mail address). We receive and store any information you knowingly provide to us when you create an account, or fill any online forms on the Website. When required, this information may include the following:

– personal details such as name, country of residence, etc.
– contact information such as email address, address, etc.
– account details such as user name, unique user ID, password, etc.
– geolocation data such as latitude and longitude.

Any other materials you willingly submit to us such as articles, images, feedback, etc. Some of the information we collect is directly from you via the Website and Services. However, we may also collect Personal Information about you from other sources such as public databases and our joint marketing partners. You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Website. Users who are uncertain about what information is mandatory are welcome to contact us.

f) When using the contact form

We offer you the opportunity to send us general inquiries using the contact form provided online. Here we collect the following required information:

– your industry/business model
– number of employees in your company
– price pr their services/products year
– employees number of your target groups company
– sales and marketing goals
– your sales and marketing channels
– number of deals won
– duration of your sales cycle
– problems with achieving your goals
– urgency of your request
– potential start date
– first name
– last name
– email
– address
– business phone number

We need LinkedIn or Xing profile names in order to know who sent the request. We need your email address in order to be able to answer your request. We need all further information to consider whether Netmetech can help you or not. This data processing takes place within the framework of answering the contact request on the basis of our legitimate interest in accordance with Art. 6., Para. 1,. Sent. 1., Let. f) GDPR.

The personal data collected by us for the use of the contact form will be deleted, provided that your request has been answered and the deletion does not conflict with any statutory retention requirements.

3. Cookies and pixel tags

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

4. Rights of data subjects

You have the right: in accordance with Art. 7., Para. 3., GDPR, to revoke your once given consent to us at any time. As a result, we are no longer allowed to continue the data processing based on this consent in the future;

to request information about your personal data processed by us in accordance with Art. 15. GDPR. In particular, you can obtain information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or objection, the existence of a Right to lodge a complaint, the origin of your data, if we have not collected it, as well as the existence of automated decision-making including profiling and, if necessary, meaningful information on their details;

in accordance with Art. 16. GDPR, to immediately request the correction of incorrect or incomplete personal data stored by us;

to request the deletion of your personal data stored by us in accordance with Art. 17. GDPR, unless processing to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims is required;

In accordance with Art. 18. GDPR, to request the restriction of the processing of your personal data if you dispute the correctness of the data if the processing is unlawful, but you refuse to delete it and we no longer need the data, but you need it to assert or exercise it or if you need to defend legal claims or you have objected to processing in accordance with Art. 21. GDPR;

in accordance with Art. 20. GDPR, to receive your personal data that you have provided to us in a structured, common, and machine-readable format or to request transmission to another person responsible and to complain to a supervisory authority in accordance with Art. 77. GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

Information about your right to object under Art. 21. GDPR: You have the right, for reasons arising from your particular situation at any time to the processing concerning your personal data under Art. 6., Para 1., Let. e) GDPR (data processing in the public interest ) and Art. 6., Para. 1., Let. f) GDPR (data processing on the basis of a balance of interests) takes place, to object; this also applies to profiling based on this provision in accordance with Art. 4., No. 4. GDPR.

If you object, we will no longer process your personal data unless we can prove compelling legitimate reasons for processing that outweigh your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims.

If your objection is directed against the processing of data for the purpose of direct advertising, we will stop processing immediately. In this case, it is not necessary to specify a particular situation. This also applies to profiling insofar as it is associated with such direct mail. If you would like to exercise your right to object, an email to [email protected] is sufficient.

Data Collection

Netmetech Cares about your privacy, so we follow The Platform for Privacy Preferences Project or P3P practices. P3P was designed to give web users more precise control of the kind of information that they want to allow to be released.

P3P policies declare the data they collect in groups (statements) Our policy contains 4 data groups. The data practices of each group will be outlined separately as follows.

Group “Access Log Information”

Netmetech is collecting anonymous data about the user behavior when using our software solutions. We are monitoring these data to improve our product and prevent bugs & unplanned outages.

We collect the following information:

• Click-stream data
• Account usage data
• HTTP protocol elements

This data will be used for the following purposes:

• Completion and support of the current activity
• Web site and system administration
• Research and development
• Improvement of our products and services

This data will be used solely by Netmetech, and its agents. The following explains why this data is collected. Our Web server collects access logs containing this information.

Group “Cookies”

We collect the following information:

• HTTP Cookies
• Flash Cookies

This data will be used for the following purposes:

• Research and development.
• One-time tailoring.

This data will be used solely by Netmetech, and its agents. The following explanation is provided for why this data is collected: 

• Cookies are used to track visitors to our site, so we can better understand what portions of our site best serve you. We also use cookies to allow our server to maintain information about the contents of your shopping cart.

Group “Transaction Information” (Required)

We collect the following information:

• Physical contact information
• Online contact information
• Demographic data
• Purchase information

This data will be used for the following purposes:

• Completion and support of the current activity
• Research and development

This data will be used solely by Netmetech and its agents. In addition, the following types of entities will receive this information:

• Contacting visitors for marketing of services or products.

This data will be used solely by Netmetech and its agents. In addition, the following types of entities will receive this information:

• Delivery services

The following explanation is provided for why this data is collected:

• Information we collect in order to process your purchase.

Cookies

The Website and Services use “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical purposes to operate the Website and Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the features of the Website and Services. 

Flash Cookies (local shared objects) are a technology offered by Macromedia Flash Player. You can set your operating system permissions, so that browser will not be able to write any information on your disk to protect your privacy. The next option to avoid Flash Cookies is to uninstall Macromedia Flash Player from your computer.

Our site makes use of cookies. Cookies are used for the following purposes:

• User targeting
• Research and development

Compact Policy Summary

The compact policy which corresponds to this policy is: CP=NOI CURa ADMa DEVa TAIa CONa OUR DELa BUS IND PHY ONL UNI PUR COM NAV DEM STA

The following table explains the meaning of each field in the compact policy.

The compact policy is sent by the Web server along with the cookies it describes. For more information, see the P3P deployment guide at http://www.w3.org/TR/p3pdeployment.

Do Not Track signals

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. How browsers communicate the Do Not Track signal is not yet uniform. As a result, the Website and Services are not yet set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail throughout this Policy, we limit our use and collection of your personal information.

Links to other resources

The Website and Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Website and Services and to read the privacy statements of each and every resource that may collect Personal Information.

Information security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Website and Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

Data breach

In the event we become aware that the security of the Website and Services has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will send you an email.

Changes and amendments

We reserve the right to modify this Policy or its terms relating to the Website and Services from time to time in our discretion and will notify you of any material changes to the way in which we treat Personal Information. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided. Any updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.

Additional Resources

• Affiliate Program Cookies Policy
• Affiliate Program GDPR
• Affiliate Program Terms of Service
• Disclaimer

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to [email protected]

Last updated: March 1st, 2021

Due to the further development of our website and offers or due to changed legal or official requirements, it may be necessary to change this data protection declaration